Returns and Exchange Policy

Returns and Exchange Policy

At Gossip Styles, we value your satisfaction above all else. Our goal is to ensure you have a delightful shopping experience with us. Here’s everything you need to know about our returns, exchanges, discounts, gifts, refunds, and shipping returns policies.

Returns

If you receive a defective item or an incorrect order, we offer a simple and hassle-free return process:

  1. Initiate a Return: Contact our customer support team within 24 hours of receiving your order. You can call or message us anytime for assistance.
  2. Provide Details: Share your order number and the issue you’re facing. Our team will guide you through the next steps.
  3. Return Process: Once your return is approved, securely pack the item in its original packaging and send it back to us.

Note: Items must be unworn, unwashed, and in their original condition with tags intact.

Exchange

We offer exchanges for defective or incorrect items. Here’s how to exchange your item:

  1. Initiate an Exchange: Contact our customer support team within 24 hours of receiving your order.
  2. Provide Details: Share your order number and the issue you’re facing.
  3. Exchange Process: After approval, send the item back to us, and we will ship the correct item to you.

Note: Unfortunately, we do not offer exchanges for change of mind.

Discounts

Enjoy exclusive discounts on selected items throughout the year. Stay tuned to our social media channels and website for the latest offers and promotions. Please note that discounted items are final sale and cannot be returned or exchanged unless defective.

Gifts

Looking for the perfect gift? Our products make excellent gifts for any occasion. Please note that gift items are subject to the same return and exchange policies as other purchases.

Refunds

If your return is approved, we will process your refund within 7-10 business days. Please note that shipping fees are non-refundable.

Shipping Returns

For orders that need to be returned due to defects or incorrect items, Gossip Styles will cover the return shipping costs. Here’s how it works:

  1. Initiate the Return: Contact our customer support team within 24 hours of receiving your order.
  2. Approval and Shipping: Once your return is approved, we will provide you with a return shipping label.
  3. Pack and Ship: Securely pack the item and send it back using the provided label.

Note: For international returns, customers are responsible for return shipping costs.

Customer Support

Our customer support team is available to assist you with any questions or concerns. Feel free to call or message us anytime for prompt and friendly service.

Contact Us

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For more information, visit our FAQs page.

Thank you for choosing Gossip Styles for your fashion needs! Your fashion, your style – with Gossip Styles.